The project

Connect&GO provided RFID access control and cashless payment services for over 12,000 people in the Olympic Village Canada House during the 2018 Winter Olympics. Connect&GO scanners were used for credential verification within the village, as well as a measure of on-site security. Pass-holders completed added emergency contact information as well as other security information to the personalized profile associated with their wristband.

The RFID wristbands were used to make cashless payments at multiple vendors within the village. Wristband-holders simply scanned at the point of sale to pay instantly on the vendor’s chosen device. Both participants and organizers appreciated the convenience of a cashless environment.

Challenges

  • Visitors were able to buy a pass for the day and then share it among friends.
  • Difficult to track crowd capacity within the Village in real time.
  • Visitors tried to pay using a variety of different currencies.

Connect&GO Solutions

  • A photo ID was included in each profile; the image appeared each time the guest scanned.
  • Crowd-capacity was tracked in real time within the access control dashboard.
  • A standardized currency was used for all on-site cashless transactions.

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