Blooloop: Super Aqua Club & Connect&GO: creating a frictionless guest experience

October 7, 2020


October 7, 2020- Nadine St-Amant bought Super Aqua Club in May 2019. She says:

“We are trying to offer a diversified attraction. When I bought the park, I thought it was missing something. It’s fine to do a ride, but it’s always better to entertain. I wanted to create an environment where families and friends would have happy memories of their day when they leave the park.”

The most impactful of several innovations this year has been the update of online ticketing and booking. This is alongside the incorporation of RFID wristbands. These make the guest experience frictionless and mean no-one has to keep returning to their locker to retrieve their wallet every time they wish to make a purchase. 

St-Amant says: “It was when I was looking for a solution that I first found Connect&GO. I liked the approach of using RFID bands to allow people to interact.”

Read the full article here.