We’re Hiring!

We are Connect&GO, an integrated software powering attraction venues all around the world by empowering our clients to simplify their operations, increase their revenue and focus on their guests. However, our mission goes beyond business success. Within our team, we embrace and celebrate authenticity. We firmly believe in being true to ourselves and we encourage you to do the same. By joining our team, you become a part of something truly unique and inspiring. 
 

Here, we thrive on seizing bold opportunities and challenging the status quo. We embrace change and push boundaries to achieve greatness. But it's not all work and no play! We believe in having a fantastic time while pursuing our goals. We understand that a little bit of fun and laughter can unlock our creative potential, enabling us to unleash our most innovative thinking. 

 

Your mission will be to ensure that our clients in the attractions industry receive world-class service and support for our all-in-one integrated management platform. This involves providing technical support to our clients after implementation, especially regarding payments, e-commerce, point-of-sale systems, access control, and third-party integrations. Your technical expertise will be essential in solving complex problems, and your ability to build and maintain strong relationships with our clients will be the key to achieving our company's strategic goals.

 

Key Responsibilities:

• Ensure seamless and effortless customer service to assist in resolving technical issues related to our products.
• Gather feedback to share with our product team.
• Communicate clearly with internal team members and clients regarding status, issues, diagnosis, and next steps.
• Ensure all work and changes are carried out in a way that minimizes disruptions for clients and other stakeholders.
• Proactively contribute to the optimization of support tools, operational processes, documentation, and technical configurations.
• Assist in creating customer support reports.

 

Requirements:

• Bilingual (English, French).
• 3 years of experience in customer support or a related field with technical skills, preferably experience with payment and point-of-sale systems.
• Familiarity with tools such as MS Office, Slack, and Zendesk.
• Proven ability to solve complex problems. Excellent communication and relationship-building skills.
• Ability to understand technical concepts and communicate effectively with both technical and non-technical stakeholders.
• Knowledge of software ticketing systems and the attractions industry is a plus.
• Proven ability to work collaboratively in a team environment.
• Working hours: 6 am to 2 pm (GMT+1).

 

In addition to our outstanding company culture and commitment to inclusivity, there are other exciting benefits awaiting you:      

 

• Enjoy a refreshing 4-day work week, after 6 months of training. 
• From day one, access to all mandatory benefits and take advantage of 22 days of annual PTO.
• Empower your growth and development with comprehensive learning resources. Expand your skill set and knowledge base to focus on your career goals.  
• Maximize your fitness and well-being with our Fitness Allocation Program, where you can receive support for your physical health goals. Invest in your wellness and enjoy the benefits of a healthier lifestyle.  

Apply now! 

We are Connect&GO, an integrated software powering attraction venues all around the world by empowering our clients to simplify their operations, increase their revenue and focus on their guests. However, our mission goes beyond business success. Within our team, we embrace and celebrate authenticity. We firmly believe in being true to ourselves and we encourage you to do the same. By joining our team, you become a part of something truly unique and inspiring. 
 

Here, we thrive on seizing bold opportunities and challenging the status quo. We embrace change and push boundaries to achieve greatness. But it's not all work and no play! We believe in having a fantastic time while pursuing our goals. We understand that a little bit of fun and laughter can unlock our creative potential, enabling us to unleash our most innovative thinking. 
 

You will be responsible for designing, developing, and maintaining high-quality web applications and APIs that deliver exceptional user experiences. Our software platform is used by theme parks, water parks, zoos, and attractions all over the world. You will be part of a team that is constantly pushing the boundaries of what is possible to achieve exceptional user experience. 

We are looking for a full-stack developer with strong Vue.js skills! 

As part of the Engineering team, you will be responsible for:   
 

• Take an active role in the design, architecture and planning of new features. 
• As part of your scrum team, take ownership of developing new product iterations from beginning to end. 
• Continuously find ways to improve our development best practices.  
• Actively participate in code reviews and any technical sharing or collaborating interactions with the rest of the team. 
• Take initiative on resolutions and improvements and participate in debugging, root cause analysis or fixing any issues that may arise. 
• Staying up to date on new technologies and evaluating their potential to bring them forward to the team.  
• Follow Agile/Scrum Methodology in a cloud-based environment.  
   

Your power skills 
 

• A professional who can juggle tasks and priorities in a growing team. 
• Strong listening and communication skills. 
• Thinks outside of the box to solve problems proactively. 
• Autonomous, reliable and can lead initiatives on their own. 
• Have experience working on enterprise software with technologies such as: 

• Vue.js, Typescript, PHP (Laravel); MySQL; Redis; 

• Master software engineering and design patterns. 
• Competence with unit testing and components testing. 
   

In addition to our outstanding company culture and commitment to inclusivity, there are other exciting benefits awaiting you:      
 

• Enjoy a refreshing 4-day work week.  
• From day one, access extended health and dental benefits, ensuring your overall well-being is prioritized from the start of your journey with us.  
• Take advantage of up to 4 weeks of annual PTO, including 3 weeks of vacation and 1 week off between Christmas and New Year's.  
• Celebrate your birthday with a day off!  
• Have the flexibility of unlimited sick days.  
• Empower your growth and development with access to external training, invaluable mentorship, and comprehensive learning resources. Expand your skill set and knowledge base to focus on your career goals.  
• Maximize your fitness and well-being with our Fitness Allocation Program, where you can receive support for your physical health goals. Invest in your wellness and enjoy the benefits of a healthier lifestyle.

Apply here

We are Connect&GO, an integrated software powering attraction venues all around the world by empowering our clients to simplify their operations, increase their revenue and focus on their guests. However, our mission goes beyond business success. Within our team, we embrace and celebrate authenticity. We firmly believe in being true to ourselves and we encourage you to do the same. By joining our team, you become a part of something truly unique and inspiring.  
  

Here, we thrive on seizing bold opportunities and challenging the status quo. We embrace change and push boundaries to achieve greatness. But it's not all work and no play! We believe in having a fantastic time while pursuing our goals. We understand that a little bit of fun and laughter can unlock our creative potential, enabling us to unleash our most innovative thinking. 

 

The Mission 

 

As a key member of our engineering team, the Senior QA Automation Developer is responsible for implementing and applying the quality standards & processes for our access control, payment, experiential and venue oaperations management solutions. The successful candidate is well-versed in all phases of the software development cycle, especially in test case development, test automation, performance analysis and web application debugging & troubleshooting. The Senior QA Automation Developer  will also be part of the estimation, planning, quality assurance and deployment phases of the product.  

 

If you are a professional who has a burning desire to continue to grow and evolve within a diversified team with the objective of making a difference in one of the tech companies of Montreal by facilitating human connections all over the world with its technology, Connect&GO could be the place you are looking for to continue your development. 

 

Responsibilities 

 

• Provide leadership and mentorship to QA automation engineers. 
• Define and implement a comprehensive test strategy and test plans while analyzing project requirements to design effective test cases. 
• Develop and maintain an extensive automated regression test suite. 
• Collaborate closely with the development team to optimize testing processes. 
• Ensure the reusability and quality of test automation code. 
• Stay updated on emerging technologies and innovative QA methods. 
• Lead the initiative for integrating top-tier end-to-end testing tools. 
• Proactively propose optimizations and insights to improve product quality. 
• Think creatively to solve problems and identify potential issues. 

 

Who are you? 

 

• A proven background in software quality assurance, demonstrating 5+ years of experience as a Senior Test Automation Developer, preferably within a technology or SaaS company. 
• Strong proficiency in JavaScript (Typescript). 
• Extensive experience with automation tools and frameworks such as Playwright, Webdriver.io, and others. 
• Familiarity with test management tools like Xray, TestRail, or equivalent. 
• Expertise in continuous integration and continuous deployment (CI/CD) processes. 
• Proven track record in designing and implementing effective test automation strategies from the ground up. 
• Excellent communication and collaboration skills to foster team connections. 
• Strong organizational skills and the ability to manage multiple tasks and priorities effectively. 

 

In addition to our outstanding company culture and commitment to inclusivity, there are other exciting benefits awaiting you:  

 

• Enjoy a refreshing 4-day work week.  
• From day one, access extended health and dental benefits, ensuring your overall well-being is prioritized from the start of your journey with us.  
• Take advantage of up to 4 weeks of annual PTO, including 3 weeks of vacation and 1 week off between Christmas and New Year's.  
• Celebrate your birthday with a day off!  
• Have the flexibility of unlimited sick days.  

• Empower your growth and development with access to external training, invaluable mentorship, and comprehensive learning resources. Expand your skill set and knowledge base to focus on your career goals.  
• Maximize your fitness and well-being with our Fitness Allocation Program, where you can receive support for your physical health goals. Invest in your wellness and enjoy the benefits of a healthier lifestyle.   

Apply here!

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